Luke 1977 | Store Team Leader
Since its humble beginnings in the West Midlands in 2001 LUKE has developed into a leading contemporary menswear brand with a following stretching far and wide. Having grown with the support of key independent menswear boutiques the brand has evolved organically keeping all of its values, which sets it apart.
We at LUKE are looking for an enthusiastic individual to become a Brand Ambassador and support the Area Manager in the daily operations of this store along with driving the sales floor to the financial success.
Key Responsibilities
- To maintain brand standards across all aspects of the shop floor and ensuring a safe environment for all staff and customers.
- To lead a successful team to hit store targets.
- Proactively ensuring that all audit/admin requirements and loss prevention results are met to the company standard.
- Supporting the Area Manager to effectively manage payroll by maximising productivity through scheduling adjustments.
- Supporting the Area Manager by driving and achieving store sales targets through reviewing and analysing weekly reporting.
- Ensuring best sellers, money mapping, week’s covers and trade reports are actioned.
- Being an ambassador for customer service increasing customer spend by driving KPI Targets.
- Ensuring that deliveries are actioned and processed correctly and door to floor within company expectation.
- Supporting the Area Manager through the recruitment process required in the store and developing, training and coaching all new recruits.
- Support team with training and development.
- Strong communicator liaising with the area manager to develop the store.
- Support Area Manager to ensure we are compliant with all company policies and procedures including Health and Safety.
Key Relationships
Area Manager, Merchandiser and Head of Retail.
Experience Required
- 5 years of experience of retail within a fashion sport/lifestyle brand or high-profile independent retailer.
- Excellent communicational skills both written and verbally.
- Good understanding of merchandising, managing floor space and product densities.
- Willing to travel when required.
- High level of personal drive to complete projects when required.
- Professional manner.
- Passion for fashion.
- Great understanding of trends in the marketplace.
